SHIPPING OPTIONS

No Contact Policy

With everything going on with the Coronavirus, we are encouraging all of our customers to use our, No Contact Policy.  A safe environment is our highest priority for our customers and employees.  While we take extra precautions in our store to prevent the spread of any virus and at any given time there is far less than 10 people in our store at any given time, we can go a step further with our No Contact Policy.  Our No Contact Policy works in two ways...

Curbside Pick Up

 - You can purchase the items you want on our website and select Curbside Pick up, at no charge.  When you are pulling up the store, give us a call and we will bring your order out to your vehicle.

Same Day Delivery  (Monday-Friday only)

- You can purchase the items you want on our website and select Same Day Delivery.  This requires a $50 minimum purchase, a $2.99 delivery free, your order must be placed before 2pm, and the delivery address must be in the City of Denton.

- Once we get your order, we will text you when we are leaving to deliver your order.  Once we arrive we will send you an additional text to tell you that we have arrived and a picture of where we placed your order at your delivery address.

Discount Sport Nutrition – Same Day Delivery!

We are very excited to offer this new delivery option to our Denton customers. Here are some things you need to know.

• There is a minimum order of $50 to qualify for same Day Delivery.
• the delivery address must be in the City of Denton.
• Same day delivery is offered Monday-Friday only.
• Orders must be placed by 2pm, to quality for same day delivery.
• Orders must be purchased online. Not pay on delivery.
• You will get a text alerting you when we are on the way to deliver your order.
• Per our No Contact Policy, at the time of delivery, we will leave your order on your porch and send you a picture via text or email, of where we placed your order.
• In the event of serve weather, natural disaster, or any event that puts our delivery staff in danger, etc., that will prevent us from delivering your order the same day, you will be notified and we will attempt to make your delivery the next day.  No refund will be giving on the delivery fee, unless you want to switch to a store pick up option.  No exceptions.
• Same Day Delivery Delivery means we have until midnight, the day you place your order before 2pm, to deliver your order.  
• If we are not able to make delivery of your order the same day, and none of the mentioned above is presence, you will be notified and we will refund your Same Day Delivery charge.

Loyalty Points

• Yes, you will still get your loyalty points when you order on DSNDenton.com. We will add them at the store and send you confirmation that they were added.
• However, to redeem your loyalty points you must do that in store.

Preset Discounts (Student, Military, Veteran, Police, Fire, etc.)

We are working on setting all this up with our web developer and we are very close.  However, for the time being we won’t be able to apply your everyday discount on our website.  Again, we think this will be fixed very soon.  Your discount will still be honored in store, of course.

CURBSIDE/IN STORE PICK-UP

 - Don't want to may any shipping?  Simply select Curbside/In Store pick up at checkout.  We will have your order ready for you when you stop by.  With our No Contact Policy, we encourage everyone to Pay online instead of paying in store.  If you pay online, you can call us when you are pulling up to the store and we will bring your order and invoice out to your vehicle.

 - Please note that if you choose to pay in store, with Curbside/In Store Pick-Up, we can only hold your order for 24 hours.  If your order has not been picked up and paid for within 24 hours of placing it, we will cancel out your order.

SHIPPING RATES

Shipping rates are fixed bur still vary depending on weight of the order. To calculate the cost of shipping for your order, place the items you'd like to order in your shopping cart, and the estimated shipping rates are automatically calculated and updated each time an item or quantity is added.

• 0-5lbs. - $7.99
• 5.1-10lbs. – $9.99
• 10.1lbs.-50lbs. – $14.99  

RETURN POLICY & MONEY-BACK GUARANTEE

At DSNDenton.com, we want you to be happy with your purchase! If you’re not satisfied, we’re not satisfied. If you’re unhappy with your order, whatever the reason may be, we’ll make it right. Contact our Customer Service team within 30 days of your purchase and we’ll either give you a replacement product or in-store credit equal to the value of your product.

Clearance Items: All clearance items are final sale and may not be returned. No price adjustments will be given on prior sales.